According to the Distance and Doorstep Sales Act, a consumer always has 14 days to cancel a transaction. Should a customer regret a purchase, he or she has the right to return the goods to you within 14 days and get their money back. They don’t need to give any reason as to why they are returning the goods. Rejection is when a customer has received a product that differs from its product specification, the product is defect in some way, or is not in proper working condition. You have the right to reject and return products to Droshi, free of charge.
