You need to report transport-damaged goods to Droshi and the delivery company as soon as you receive the item(s). It is important to immediately unpack and inspect the goods carefully, as some transport damage may not be obvious otherwise. Please note that you may not use the damaged product and you must keep the packing material for inspection purposes when reporting the damage. Depending on the severity of the damage, the product may be replaced or you may be reimbursed for the money paid.